Frequently Asked Questions

Questions About Windows

Questions About Siding

Dave Monahan Sample Door

General Questions:

Are you licensed and insured?

Yes, R.I. contractor license # 3912; Contractor Liability Insurance is with the Harleysville Worcester Insurance Company, policy # 8G7357
Workers Compensation Insurance is with The Hartford, policy # 76WEGGW4829

Please Note: When having work done on your home, always ask for proof of insurance. To assure all policies are in affect, you can call the R.I. Contractors Registration Board at (401) 222-1286.

Please Remember: if a contractor has one or more workers on your property there must be a Workers Compensation policy in effect. If a contractor tells you his workers are classified as subs, each worker must have a R.I. Contractors License and a Contractor Liability Insurance Policy in effect.

Questions About Windows:

How long does it take to get the windows made?

The manufacture time is normally 3 weeks from the date ordered to the projected delivery date.

Do we still need our storm windows?

No, they will serve no purpose and in most cases will interfere with the new window installation.

double hung windows Do you require a down payment to order the windows?

Yes. We require a down payment of half the total cost of the job when ordering the windows and the balance due at completion of the job.

How long will it take to install my windows?

We can usually average 15 windows a day. Bay or bow windows take a full day or more with a three man crew.

Which widow manufacturers do you carry?

For our windows, we have found Harvey Industries' windows to be superior and have gone exclusively with them. You can learn more about Harvey by visiting www.harveyind.com

Do you also install doors?

No, that's not our specialty. I recommend DOBS Doors, a reputable company in the area whose sole focus is doors. They will also come to your house for correct measurements as part of their service.

DOBS Doors
20 Cottage St. (showroom)
Warwick, RI
www.dobsdoors.com
(401) 739-5051

Do the windows you install have sashes that tilt in?

Yes. All Harvey Industries replacement windows have easy tilt sashes and can be cleaned from the inside of your home in just a few minutes.

Is there anything I have to do before you come to install the windows?

No. We move any furniture that may be in our way. We also remove and re-install all window dressings.

Do you take away the old windows?

Yes we do and we dispose of them properly.

What does "Low-E Glass and Argon Gas" do?

Low-E stands for "low-emittance", it's a special coating applied to windows that diminishes heat transfer and saves your heating and cooling bills.

Argon gas is injected between panes for heat efficiency; since argon is much heavier than air, it's more difficult for warm or cold air to pass through the windows.

To learn more about these and more glazing options, visit Harvey Industries information page.

Can you give me a rough estimate over the phone?

In most cases yes, but only on double-hung windows. bay, bow or casement windows require a visit to your home for pricing.

Do the windows come in any other color but white?

Yes, they also come in bronze and almond. The cost for these alternate colors is slightly higher .

Questions About Siding:

Do you give free estimates?

Yes, however, if the estimate is regarding an insurance claim, there will be a minimum fee and I will deduct the cost of the estimate from the price if I do the job.

double hung windows Are there different grades of vinyl siding?

Yes. There are two types of vinyl siding. The good stuff and the cheap stuff! Let me explain. The good stuff (premium vinyl) is made from virgin vinyl resins and the color is added before being made into siding panels. This is called (color through formula). Color will not fade.

The cheap stuff (reprocessed material) is made from recycled plastic soda bottles, vinyl lawn furniture, pvc garden hoses and all the other stuff we throw out on trash day. It is then reprocessed and made into more soda bottles and garden hoses and yes, vinyl siding! The color is than applied to the surface only. This material will fade in time.

Although using this material on your house will lower the cost of the siding job a few hundred dollars, I will not sell or install this material.

Will you do my house from start to finish without leaving to start another house?

Yes. When the material is on the site and we set the equipment in place, we work on one site till the job is completed.

Do you need a deposit when I sign the contract?

No. Unless we are ordering replacement windows, a deposit is not required. We normally get half the cost when we start the job (all material and equipment on site) and half when the job is completed.

Can you provide me with a few references?

Yes, hundreds if needed.

Is there a siding you prefer?

I have had the best results with Alcoa and Certainteed products. The most popular is the Alcoa "silhouette" line and the Certainteed "main street" line. Both are premium vinyl and the 3" profile (3"clapboard) provides the tightest overlap (seems are less noticeable).

Do you use anything behind the siding ?

Yes. We install a "Dow" brand product made of extruded styrene. Normally 1/4" breather type. This is a plastic coated rigid foam that is perforated to allow moisture to pass through. Please see photo gallery.

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